FAQs
1. How can I contact you?
You can reach us by email at revamptofficial@gmail.com. Our customer service team is available to assist you with any inquiries or concerns you may have.
2. Where are your products shipped from?
Our products are sourced from various suppliers and manufacturers, ensuring a diverse range of innovative automotive and home cleaning solutions. Shipping locations may vary depending on the specific product and supplier.
3. Can I get a refund on my products?
Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please ensure the item is in its original condition.
4. What should I do if my item is defective or damaged?
If you receive a defective or damaged item, please contact us immediately at revamptofficial@gmail.com. We will evaluate the issue and work to resolve it promptly.
5. Are there any items that cannot be returned?
Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. If you have questions about a specific item, please reach out to us for clarification.
6. How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
7. Can I exchange my product for a different one?
The fastest way to exchange a product is to return the item you have and make a new purchase for the desired item once the return is accepted.
8. Do you ship internationally?
Yes, we offer international shipping. Please check the shipping options available at checkout to see if your location is eligible for delivery.
9. What payment methods do you accept?
We accept various payment methods, including major credit cards and PayPal. Please refer to our checkout page for a complete list of accepted payment options.
10. How can I track my order?
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.